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We earn our customers’ trust and loyalty through straight talk and quality work. Your comments tell us to keep doing what we’re doing … or make whatever changes are needed to ensure your complete satisfaction. Either way, we thrive on your feedback, so please take a minute to share your thoughts about a recent experience with Campbell Heating & Cooling.
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WHAT OUR CUSTOMERS ARE SAYING
After getting multiple estimates and doing extensive research, I chose Campbell Heating & Cooling to install two new heat pumps in my home. The installation took two days and was just completed. The crew, Michael, Robert, and Jimmy, were phenomenal. They were punctual and demonstrated expert knowledge, efficiency, and overall professionalism. They exceeded my expectations in all aspects. The office staff has also been great with communication and answering questions. I’ve been quite pleased with the overall experience with Campbell Heating & Cooling. I highly recommend them for your home heating and cooling needs.
Very pleased with our experience with Campbell Heating & Cooling! We have had very helpful and knowledgeable technicians come out for our service calls. Excellent customer service as well. A pleasure to deal with and we highly recommend. Thank you!
Outstanding! For about 25 years, my wife and I, both seniors, have had heat pumps at our rental residence in Florida and our main home near Lynchburg, Va, and have dealt with numerous (at least 7) heating/cooling installation/repair companies. We rate Campbell as the best. We have found their reasonable cost, expertise, professionalism, and friendliness to be unsurpassed. Cheryl at the front office is a delight to talk to with a personality, great sense of humor, and was very responsive to our needs. Kevin, one of their service experts, is a very mature, clean cut, professional, knowledgeable, and friendly individual who has developed a trusting relationship with us. We highly recommend Campbell!
Campbell is awesome! We’ve used them for years. Always prompt and professional! And also do a great job! Highly recommended them.
Timely response to a heating crisis, I’m the weekend, with very skilled technical folks.
The changes made with a new configuration of our duct work definitely made a difference in getting additional heat to our sunroom. A job well done in correcting a heat deficiency to this cold room.
Campbell Heating & Cooling is the most professional and helpful company I have ever worked with over 15 years. I chose them initially when I saw the Trane name on their truck and asked the driver for his card.
Mr. and Mrs. Ferguson
Moving into a new home you will always have questions. One of the items on our check list was to have our heating and cooling inspected and serviced. Campbell Heating & Cooling was able to arrange for a time to come to our home within days of calling and more importantly was able to give a small window and a heads up to be home at the appropriate time. Kevin, the service tech, was kind, professional, and informative. We look forward to working with Campbell for years to come and have decided to take advantage of their extremely affordable scheduled service plan every 6 months. It’s always refreshing to work with a local business where it is evident that customer service comes first.
Great service from the initial phone call to the installation. Highly recommend.
My experience with Campbell has been extremely good. Not only have they been professional in their work but also in the way they have treated me as a customer.
Mr. and Mrs. Bennett
Campbell Heating and Cooling replaced our HVAC system located in the attic of a house built in the mid 1930s. Rather than simply replace the system, they analyzed the thermal loading condition and airflows. It was determined that an additional return was needed and they performed the installation flawlessly. Since that time our power bill has gone down approximately $50 per month due to the additional SEER (Seasonal Energy Efficiency Ratio) rating. Moreover, they financed the overall cost for one year with 0% interest. My only regret is that we didn’t call them sooner. Two thumbs up for Campbell Heating and Cooling.
Anyone who has come to our home has been very courteous and professional.
I was very pleased with Campbell Heating and Cooling. Nick, Robert and Jimmy arrived on time and were professional and friendly. Thank you!
I’m very pleased with Campbell Heating and Cooling. I was surprised to see my electric bill go down as much as it did. Thanks guys!!!
Campbell Heating and Cooling was very professional and courteous from our initial call, to their quote, to the install of our new heat pump, to their follow-up. Our new system keeps our home comfortable and is less costly to run than our old one. We would highly recommend this company!
Have used Campbell Heating and Cooling for both personally residence and rental units. Top notch folks. They show up on time and do what they say they will do. 5 stars!
Campbell Heating & Cooling has serviced our 3 offices for several years. They are timely, efficient and extremely knowledgeable. I highly recommend using them.
We have used Campbell for the past 10 years for our service contract. They have always been on time and clean. Prices are reasonable when compared to other similar contractors in the area and quality work.
We use Campbell for both our professional (property maintenance) and personal HVAC needs. They are always professional, courteous, and most importantly- skilled at their craft. Highly recommend.
Old City Investments
I could not be happier with the service we received from Campbell. Their technicians (Tim & Kevin) were able to come out in a timely manner. They were able to diagnose and repair our heat pump (it had been wired wrong by a different installer). They fully explained the extent of the problem & what was done to fix it. Tim and Kevin were polite & courteous. Will be using Campbell for all future heating & air needs.
I have nothing but good things to say about my experience with Campbell heating and cooling! Super professional in every aspect!
We LOVE our new heat and AC! The installers were friendly and efficient, and did a great job removing old equipment and installing the new. And the lower electric bill is definitely a bonus. Campbell Heating & Cooling nailed it!
Team was very professional and knew their products. Very impressive. A pleasure to work with!!
I have always been very satisfied with Campbell Heating & Cooling’s service. They installed my HVAC system over ten years ago and I have been using their service ever since.
Kendall from Campbell Heating and Cooling serviced my HVAC today. Very professional in all aspects of the work. Would highly recommend them.
These guys are fantastic. On-time, efficient, professional and a great value. Highly recommended.
Kevin was very professional and courteous when looking at our HVAC. He explained everything thoroughly and we are very pleased.
Great service from the initial phone call to the installation. Highly recommend.
Fantastic team. I have worked with them on 3 separate occasions and been blown away by their knowledge and candor. Great folks!
Kendall has always been my favorite, always in time and does excellent work. I have a service agreement and they remind me when it’s due. I highly recommend Campbell.
It is a pleasure doing business with Campbell Heating and Cooling. They are kind and courteous, call in advance to remind one of an up-coming appointment, the service professionals are on time and neat in appearance. I highly recommend them.
Excellent installation, service, communications, and follow up. Had new Trane units installed by Campbell last year and have been very pleased and had no issues. When installing the new units they also solved an imbalance in our old system by adding an additional damper in the right spot in the basement ductwork.
Kendall was here for a one year checkup today – on time and very thorough. Certainly can recommend Campbell.